Privacy policy

ALGOTYX operates this website. For privacy questions or requests, email [email protected]. This notice covers algotyx.com; individual products and third-party sites may have separate notices.

Our hosting provider, Cloudflare, processes technical request information such as IP addresses, browser details, and security signals to deliver and protect the site. On entry, Cloudflare’s country code helps select English or Malay. The application does not store your IP address or country. If you email us, we receive your email address, message, and any information you choose to include.

The site can store your manual English or Malay choice in an algotyx_lang cookie for 180 days. It is used only to remember language. You can delete it through your browser. We have not added advertising cookies, behavioural analytics, contact forms, or embedded social-media trackers. Cloudflare may process security information under its own policies.

We use information to provide and secure the website, respond to enquiries, manage agreed work, and meet applicable legal obligations. Hosting and email providers process information needed for those services. Contact email is forwarded through Cloudflare to our designated mailbox provider, Google. Provider processing may occur outside your country. We do not sell personal information.

Enquiry information is retained only as long as reasonably needed for the enquiry, an ongoing business relationship, or applicable recordkeeping obligations. We aim to restrict access and use appropriate safeguards. No online service or email transmission can be guaranteed completely secure.

You may request access to or correction of information you have supplied, ask about its use, or request deletion or withdrawal of consent where applicable. Email [email protected]. We may need to confirm your identity and explain any legal or operational limits. Providing an enquiry is voluntary; without contact details we may be unable to reply.

External platforms have their own privacy practices. We may update this notice when the website or its handling of information changes. The effective date identifies the current notice.